I have been a client for nine years now and have met with nothing but efficiency, helpfulness, and politeness from the staff at Phillips Electronics. The company employees have always impressed me with their skills and knowledge in the field of security. And this company has the very rare practice of trying NOT to raise the customer’s rate. I have been paying the same low monthly rate since my last upgrading of equipment. Prior to that, I paid the same rate seven years or more! I could not recommend this company more highly.