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Phillips Alarm

  • 503.222.5083
  • 3247 NW 29th Ave, | Portland, OR 97210
  • Client Login
alarmsblack

Our family Protecting Yours Since 1952

Our Family Protecting Yours Since 1952

  • 503.222.5083
  • Client Login
alarmsblack

Testimonials

I was referred to Phillips Electronics back in 12/2008.  At that time, they did a fantastic job installing an alarm system in my Portland home so it was a no-brainer when I bought a new home in Vancouver, WA to use them again.  Besides very professional installation and monitoring, they are easy to reach should you need a refresher on how to use a feature or to answer any other question.  You just dial their # and a real person answers the phone. Luv that!
Kathy
We had Phillips serving our previous house for many years and were so pleased by the service, we had them put a system in our new house remodel. They provide friendly and professional service, competitive with the big guys. We love working with a local company.
Alan
These guys worked really hard to make sure all was lined up for our new alarm system.  They did an outstanding job.  Great service.
Margaret
These guys are great to work with, very professional and helpful. They were flexible with the install schedule and got everything in place in a timely manner. Sam and Chris have been great about quickly answering any follow-up questions. Ive been very satisfied with their service so far. It’s nice to see a real difference in customer service you get with a smaller, local company.
Patrick Newell
I have been a client for nine years now and have met with nothing but efficiency, helpfulness, and politeness from the staff at Phillips Electronics. The company employees have always impressed me with their skills and knowledge in the field of security. And this company has the very rare practice of trying NOT to raise the customer’s rate. I have been paying the same low monthly rate since my last upgrading of equipment. Prior to that, I paid the same rate seven years or more! I could not recom… Read more
Janice Riggs
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Patrick Newell
Patrick Newell
21:38 18 Nov 16
These guys are great to work with, very professional and helpful. They were flexible with the install schedule and got everything in place in a timely manner. Sam and Chris have been great about quickly answering any follow-up questions. Ive been very satisfied with their service so far. It's nice to see a real difference in customer service you get with a smaller, local company.read more
Janice Riggs
Janice Riggs
20:10 06 Nov 16
I have been a client for nine years now and have met with nothing but efficiency, helpfulness, and politeness from the staff at Phillips Electronics. The company employees have always impressed me with their skills and knowledge in the field of security. And this company has the very rare practice of trying NOT to raise the customer's rate. I have been paying the same low monthly rate since my last upgrading of equipment. Prior to that, I paid the same rate seven years or more! I could not recommend this company more highly.read more
Debo Sekoni
Debo Sekoni
19:50 01 Dec 16
RE-SUBMITTED: worked it out with the Phillips Electronics team. Feeling great with the outcome. Thanks Janet.read more
Dolores Bennett
Dolores Bennett
17:53 02 Oct 16
I have had Phillips Electronics for my security system since I moved to Oregon 17 years ago. I think that proves how very satisfied I am with their services. I highly recommend them.read more
Tricia Walker
Tricia Walker
14:11 07 Apr 16
We have been a Phillips customer for over 25 years. They consistently provide outstanding service. Everyone we have dealt with has been friendly, professional and knowledgeable. Our most recent technician, Doug, did a great job upgrading our system and troubleshooting a phone hookup issue we had during the installation. They are a Portland company who take great pride in their business. I highly recommend their security services.read more
Paul Meyer
Paul Meyer
21:17 26 Mar 16
Brian Allen and Jason Hogan did a first class job in converting our outmoded system to the up-to-date panels, etc. However, what was most impressive next to their expertise was their meticulous cleanliness. After they cleaned up, one wouldn't have known any workmen were here - making big points with my wife. To make some minor fine tuning to suit our tastes, Brian was "Johnny on the spot. Thanks. Paul (and Alice) Meyerread more
Hilary Lipman
Hilary Lipman
18:38 23 May 16
For the last 29 years we have been using Phillips Electronics for our home security system and always received excellent service, help and response. Recently we moved and Sam Stovin (salesman for Phillips Electronics) came to our new home to review possibilities for installation and give us a quote. He is delightful and we enjoyed getting to know him and appreciated his knowledge and input. The cost was extremely competitive and as promised Phillips called and set up the installation date. Donald Irvine and Frank Viboch came to do the installation, they worked hard and efficiently and we are very happy to have Phillips taking care of our home security system again. We would recommend Phillips without reservation.read more
Anastacia Whitman
Anastacia Whitman
16:36 23 May 18
Phillips is the best out there! Their customer service far exceeded our expectations and our experience working with them has been much more pleasant than other big name alarm system providers out there. Highly recommended!read more
KT Michel
KT Michel
21:51 25 Jun 18
We were moving to a new office building. We were in a pinch timing wise, and they moved their schedule around to help us out. Their staff, from admin to sales to installation, were professional and friendly. The install was timely, and as ordered. We have been customers of theirs for 12+ years and highly recommend their services.read more
Ted Gamble
Ted Gamble
16:21 26 Jul 18
Great people to work with. Home town team and they know there stuff.
Anna Mae
Anna Mae
15:26 30 Aug 18
Phillip was great. He came out to help me figure out what I needed. It is a complicated house and he helped me work through the issues. He even came out twice! Great attitude and nice guy. I hope/expect that the install will go as well next week.read more
Ann Dickson
Ann Dickson
13:43 04 Sep 18
Excellent service by M. david, Agent Phillips! He did a thorough job make sure everything is working and totally connected! Thank you for a job well done Manny!read more
Tim O'Malley
Tim O'Malley
18:17 17 Oct 18
I just had my system activated in my new home. Brian Allen and his associate Jameson Blank did an outstanding job with set up and training. They clearly go the extra mile to ensure customer satisfaction. I am very impressed with the company's professionalism, communications, and caliber of service. Bravo!read more
Krystle Pearling
Krystle Pearling
15:28 18 Oct 18
Our company has used Phillips Electronics for over a decade for our alarm system monitoring. They provide excellent customer service and are always a pleasure to work with. Would highly recommend them to anybody looking for residential or commercial alarm systems.read more
Sally Brown
Sally Brown
00:47 16 Nov 18
I have been a customer of Phillips for over 30 years. I recently moved and had them install an alarm system in my new home. Ian and Don did the installation. They were professional, thorough and did an excellent job. I highly recommend Phillips not only for their excellent work but also because they are a local, independent company.read more
Rags Warsaw
Rags Warsaw
16:22 14 Feb 19
Exceptional service, professional installation, easy to work with and reasonably priced. Great company.read more
Joe Cooper
Joe Cooper
20:16 03 May 19
guys are great they are for sure going the extra mile for me. i ask a lot of them and they do it. I am glad out of all the est i went with sam the sales man for phillips and the crew he sent out great friendly professional i made a great choice.read more
MacGregor Brown
MacGregor Brown
17:53 10 May 19
I recently took over a lease at a place where the previous tenant had up and disappeared and left everything in shambles, including an alarm system installed and serviced by a company that no longer exists. My family has been using Phillips for ~30 years now so I decided to try them out myself and was ecstatic about the service I received. I was expecting to pay hundreds, if not thousands to get the system back up to par, but Phillips was able to do everything for free in exchange for a 3-year contract at a very reasonable rate. I worked out the scheduling with Janet and Jon, who were both prompt and professional. Jon also did the initial consultation and was awesome to work with. Dustin came out and performed the installation and truly went above and beyond. Instead of trying to get me to purchase more motion sensors to replace the faulty ones, he devised a solution to move the sensors that were working so that I wouldn't have to spend any more money. I am used to companies trying to nickel and dime me at every turn, so this was a breath of fresh air. I truly can't say enough positive things about Dustin, Jon, Janet, and Phillips as a whole. You guys have a customer for life here.read more
Colleen Harris
Colleen Harris
21:50 29 Oct 19
Phillips installed my new hi-tech security system in my business three years ago. I just had another camera added as we were having some issues being near a homeless camp. They do an amazing job! Dustin, our technician is a rock star! They are installing a new system in my beach house this Friday. I would highly recommend this company to anyone looking for security for their home or business. Incredibly professional and affordable!read more
Brian Juckeland
Brian Juckeland
17:09 27 Nov 19
Had an alarm system for 6.5 years and really had no feeling of localized security monitoring or service. Then one summer night I had a couple of prowlers walk through the yard and felt under-equipped. So I called Phillips and got a great consultation. Within no time I was switched to Phillips and got a new up-to-date panel, some additional sensors, and A LOT of great advice for strategizing with security and deterrents from the Phillips rep. PLUS I'm saving a little money over the previous service. The knowledgeable staff even helped me over the phone reconnect my zigbee keypad door lock for remote entry. A GREAT first impression.read more
Nancy Chao
Nancy Chao
04:51 05 Feb 20
Phillips Electronic Alarm company technician IAN WIEKAMP he is very professional. He know how to get the job done right.He is very friendly, he’s good with customer.He is the best!read more
Stan Robinson
Stan Robinson
00:40 12 Mar 20
Excellent company Phillips Alarm, Ian was awesome and did some magic to get a door knob off the entry door to install the new Yale keypad door handle. Great job team!read more
Ted Stark
Ted Stark
19:37 03 Apr 20
Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!read more
Emily Yeomans
Emily Yeomans
22:04 16 Apr 20
We've been using Phillips for years (my parents even used them when I was a kid). We recently moved and, of course, stuck with Philips to set up our new alarm system. Great service and professionalism by Ian who was super kind, friendly and knowledgeable. Would definitely recommend this established, local company to hardwire an alarm system over a do-it-yourself internet system that is easily hacked. Not worth the risk. Phillips' prices are great and we've never an issue.read more
Jennifer Blankl
Jennifer Blankl
23:39 01 Jun 20
The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!read more
Karl Petterson
Karl Petterson
14:46 17 Jun 20
I highly recommend Phillips Electronics! I have dealt with them for 30 years! They know their business. Thanks to the team for updating my key pad, Casey, Sam and Ian.read more
brad reitzenstein
brad reitzenstein
22:53 02 Sep 20
If you are in need of a quality and reliable security system please don’t hesitate to contact Phillips Electronics. They are very friendly and the service is fantastic. Please don’t hesitate and call them right away. You will not be disappointed.read more
Terry Mostul
Terry Mostul
23:13 20 Sep 20
I have used Phillips for all of my business alarms for about 20 years. In recent years we have added security cameras too. Casey and Jon have always done a great job for me. This is a business that requires professionalism, quality, and responsiveness to protect our assets. I appreciate that they always take our needs seriously and are always right there to solve problems when they occur. Thanks guys, I appreciate the good service and knowing you are there when we need you!read more
Scott Franklin
Scott Franklin
15:20 04 Oct 20
Ian installed my security system and he did an excellent job. he is a very nice person and he addressed any questions i had which i felt good about.read more
Bryan Potter
Bryan Potter
22:34 26 Aug 21
We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.read more
Marcie Rivera
Marcie Rivera
02:40 04 Oct 21
We had used another alarm company before Phillips and they were terrible, they could never fix a problem we had since the beginning and I was getting calls in the middle of the night saying our alarm had gone offline. As soon as I contacted Phillips, the rep came out and gave me an estimate to replace the existing alarm and it was installed fast and professionally. We've had them for about three months and have not had a problem. If I have questions, I reach out and they are always available and ready to assist. I highly recommend them!read more
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